Privacy Policy

We may collect information that you provide directly, information collected automatically when you use the website, and information received in connection with reservations or other services.

Information You Provide Directly

Depending on how you interact with us, you may provide:

• First and last name
• Email address
• Telephone number
• Questions, comments or messages
• Newsletter subscription information
• Reservation-related questions
• Requested arrival and departure information
• Information included in correspondence with our team
• Any other information you voluntarily provide

Please do not submit sensitive personal information through the general contact form unless it is specifically requested and necessary.

Reservation and Payment Information

When you select “Book Now,” “Book Your Site,” “Reserve a Table,” or another reservation option, you may be directed to a third-party reservation platform.

The reservation platform and its payment service providers may collect information such as:

• Contact and billing information
• Arrival and departure dates
• Number of guests
• RV, campsite, marina or accommodation preferences
• Reservation history
• Special requests
• Payment-card information
• Transaction and payment details

Complete payment-card information is processed by the applicable reservation platform or payment processor and is subject to that provider’s privacy and security practices.

Greensport may receive reservation details, payment status, guest information and other information necessary to manage your stay or requested service. We encourage you to review the privacy policy and terms presented by the reservation platform before submitting your information.

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs and similar tools.

This information may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website or source
• Pages viewed
• Links or buttons selected
• Date and time of access
• Approximate geographic location derived from an IP address
• Session duration
• Website interactions
• Technical and diagnostic information

We generally use this information to understand website performance, improve the visitor experience, maintain security and identify technical problems.

We use Google Analytics to understand how visitors discover and interact with our website.

Google Analytics may use cookies or similar technologies to collect information about website activity, including pages viewed, session activity, device information, referral sources and general usage patterns.

We use aggregated analytics information to improve website performance, content, navigation, marketing and the reservation experience.

Visitors can learn more about how Google processes information from websites that use its services (opens in a new tab).

Visitors can also learn about the Google Analytics opt-out browser add-on (opens in a new tab).

Cookies are small files stored on your device that help websites operate and provide information about how visitors use them.

We may use cookies and similar technologies for purposes including:

• Operating essential website functionality
• Maintaining website security
• Measuring traffic and visitor interactions
• Understanding referral sources
• Improving website content and navigation
• Evaluating marketing performance
• Remembering certain visitor preferences

Visitors can manage or block cookies through their browser settings. Disabling certain cookies may affect how some website features operate.

We may use collected information to:

• Respond to questions and requests
• Communicate about reservations or services
• Process and manage campground or marina-related arrangements
• Provide customer service
• Send requested newsletters, announcements, events or special offers
• Operate, maintain and improve the website
• Analyze traffic and website performance
• Improve our campground, marina and guest services
• Protect the website, guests, staff and business
• Detect fraud, misuse or security incidents
• Maintain business and transaction records
• Enforce applicable policies and agreements
• Comply with legal, regulatory or governmental requirements
• Establish, exercise or defend legal claims

We may combine information collected through different interactions when reasonably necessary for these purposes.

If you subscribe to the Greensport newsletter, we may use your name and email address to send:

• Campground news
• Upcoming events
• Seasonal information
• Special offers
• Service announcements
• Other Greensport-related updates

You may unsubscribe at any time by using the unsubscribe option included in the email or by contacting us at info@greensportrvpark.com.

Unsubscribing from promotional emails will not prevent us from sending necessary transactional or service-related communications concerning an existing reservation or request.

We may disclose information to trusted third parties when reasonably necessary to operate our business and provide services.

These parties may include:

• Website hosting and maintenance providers
• Reservation-management platforms
• Payment processors
• Email and newsletter providers
• Analytics providers
• Website security and fraud-prevention providers
• Professional advisers
• Government authorities when required by law

These providers may access information only as necessary to perform services on our behalf or according to their own disclosed privacy practices.

We may also disclose information:

• With your direction or consent
• To comply with applicable law, legal process or governmental requests
• To protect the rights, property, safety or security of Greensport, our guests, employees or others
• To investigate suspected fraud, misconduct or security incidents
• As part of a merger, sale, financing, reorganization or transfer of business assets

Greensport does not sell or rent information submitted directly to us in exchange for monetary compensation.

Our website may contain links to third-party websites or services, including:

• Reservation platforms
• Payment services
• Google Maps
• Google Reviews
• Tripadvisor
• Social media platforms
• Other travel or informational resources

When you leave our website, the collection and use of your information are governed by the privacy policy of the third party you visit.

Greensport is not responsible for the privacy, security, availability or content practices of independent third-party services. A link from our website does not necessarily represent an endorsement of a third party’s privacy or security practices.

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected
• Manage reservations and guest relationships
• Provide requested communications
• Maintain appropriate business and transaction records
• Resolve disputes
• Protect against fraud or misuse
• Meet legal, tax, accounting, insurance or regulatory obligations

Retention periods may vary depending on the type of information, the service involved and applicable legal requirements.

Third-party reservation, payment, analytics and email providers may maintain information according to their own retention policies.

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, communication system, payment platform or electronic storage method can be guaranteed to be completely secure.

Visitors should use caution when transmitting information online and should not send complete payment-card information through email or the general contact form.

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• Additional information about how your information is used
• Withdrawal from promotional communications

To submit a privacy request, email info@greensportrvpark.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law, including records connected to transactions, reservations, disputes, security or legal obligations.

Our website is intended for individuals planning campground, marina, recreation or travel services. It is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13.

Parents or guardians who believe a child has submitted personal information through the website should contact us so that we can review and, when appropriate, delete the information.

Reservations and communications involving minors should be completed by a parent, legal guardian or authorized adult.

Greensport RV Park is located in Alabama, United States.

If you access the website from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live.

We may update this Privacy Policy periodically to reflect changes in:

• Website functionality
• Reservation or payment services
• Analytics technologies
• Business operations
• Legal or regulatory requirements

When changes are made, we will update the “Last Updated” date at the beginning of this page. Material changes may also be communicated through the website or another appropriate method.

We encourage visitors to review this page periodically.